FINANCING

We charge a dispatch fee to come to your home, evaluate the issue, and provide a detailed recommendation. This isn’t just a “show up” fee — our technicians perform a thorough assessment using professional diagnostic tools, electrical testing equipment, or camera systems depending on the trade. We will provide several options for maintenance and repair before work is performed. We’re upfront about this dispatch fee when you call to schedule, so there are no surprises. Give us a call at (864) 536-0887 for current pricing.

No. We are open usually 7am to 7 pm Monday through Saturday and utilize the same pricing during those hours with no extra fees. We are closed on Sundays so that our team can rest. We’d rather you call us than try a temporary fix that makes the problem worse.

We use flat-rate pricing for the vast majority of our work. That means you know the cost of the repair before we start — not after. Flat-rate protects you: whether the job takes our technician 45 minutes or 2 hours, your price stays the same. We’ve seen too many homeowners get burned by hourly billing where a simple repair balloons because of unexpected complications. Flat-rate puts the risk on us, not you, and that’s how it should be.

Common plumbing repairs are among the most affordable services we offer. A faucet repair or replacement might run $150-$400 depending on the fixture. Toilet repairs (fill valve, flapper, wax ring) typically fall in the $150-$350 range. These are the kinds of repairs where flat-rate pricing really shines — they’re straightforward jobs with predictable costs. For anything more involved, we provide a written quote after diagnosis.

Our estimates are accurate because we diagnose thoroughly before quoting. That said, certain discoveries during the job can affect price: hidden corrosion or rust on components, poor accessibility (equipment in tight crawlspaces or attics with limited clearance), outdated or non-standard parts that require special ordering, and the age of the equipment — older systems often have brittle components that break during adjacent repairs. We never proceed with additional work without your approval. If we find something unexpected, we stop, explain it, and give you options.

We charge a diagnostic fee to come to your home and evaluate the issue — because accurate diagnosis requires a skilled technician on-site with the right tools. That diagnostic fee is credited toward the repair if you move forward with us. For larger projects like repiping, water heater installations, or sewer line replacement, we provide detailed written estimates at no additional charge after the initial assessment.

We serve seven counties across the Upstate — from Anderson to Cherokee County — and we don’t typically add separate mileage charges within our standard service area. If your home falls in a more remote part of our coverage zone, there may be a modest trip charge, but we disclose that when you book. We have four locations — Duncan, Simpsonville, Anderson and Greenwood — so chances are we have a technician closer to you than you think.